Distance Sales Agreement

ARTICLE 1 – PARTIES

This Distance Sales Agreement (the “Agreement”) has been concluded electronically between the parties identified below, under the terms and conditions set out herein.

SELLER: BİZOYA Internal & Foreign Trade Ltd.Co.

Address: 5478/1 Sk. No:6/A Camdibi/İzmir/TÜRKİYE

Tax / MERSIS No: —

Phone: +90.232.4622035 E-mail: info@feelfineglove.com Web: feelfineglove.com

BUYER (CONSUMER): the natural or legal person who places an order through the feelfineglove.com website and is identified by the name, surname, address, telephone and e-mail information provided during the order.

ARTICLE 2 – SUBJECT MATTER

The subject of this Agreement is the determination of the rights and obligations of the parties, in accordance with the provisions of Turkish Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation, regarding the sale and delivery of the product whose characteristics and sale price are set out below, which the BUYER has ordered electronically from the SELLER's feelfineglove.com website.

The BUYER declares and acknowledges that they have read and become informed of all the preliminary information concerning the essential characteristics of the products subject to sale, the sale price, the method of payment, the delivery conditions and the SELLER, and that they have given the necessary confirmation electronically.

ARTICLE 3 – PRODUCT SUBJECT TO THE AGREEMENT, PRICE AND PAYMENT

The type, quantity, brand/model, sale price and unit information of the products are stated on the BUYER's order screen and in the order confirmation e-mail. The prices listed and announced on the site are the sale prices. The announced prices and undertakings are valid until updated and changed.

Payment is collected by the BUYER's credit card or debit card, whereby the card information entered on the payment page is transmitted directly to Türkiye İş Bankası over a secure (encrypted/HTTPS) connection. Card information is not stored by the SELLER. Collection is carried out directly by the bank, without a 3-D Secure step.

VAT is included in the product price. The delivery (shipping) charge belongs to the BUYER unless the free-shipping threshold is exceeded, and is shown separately in the order summary.

ARTICLE 4 – GENERAL PROVISIONS

4.1. The BUYER declares that they have read and become informed of the preliminary information on feelfineglove.com regarding the essential characteristics of the product subject to the Agreement, the sale price, the method of payment and the delivery, and that they have given the necessary confirmation electronically.

4.2. The product subject to the Agreement is delivered to the BUYER or to the person/organisation at the address indicated by the BUYER, within the period stated in the preliminary information depending on the distance of the BUYER's place of residence, provided that the legal period of 30 (thirty) days is not exceeded.

4.3. For the delivery of the product subject to the Agreement, it is required that this Agreement be confirmed electronically and that the order price be paid by the BUYER's preferred payment method. If for any reason the product price is not paid or is cancelled in the bank records, the SELLER shall be deemed released from the obligation to deliver the product.

4.4. If, after delivery of the product, the BUYER's credit card is used unfairly or unlawfully by unauthorised persons through no fault of the BUYER, and the relevant bank or financial institution consequently does not pay the product price to the SELLER, the BUYER is obliged to return the delivered product.

4.5. If the SELLER cannot deliver the product on time due to force majeure or extraordinary circumstances preventing transport, it is obliged to notify the BUYER of the situation. In that case, the BUYER may request cancellation of the order; in the event of cancellation, the amount paid is refunded within 14 (fourteen) days.

4.6. If supply of the ordered product becomes impossible, the SELLER notifies the BUYER in writing within 3 (three) days from the date it learns of this situation and refunds any payments collected within 14 (fourteen) days from the date of notification.

ARTICLE 5 – RIGHT OF WITHDRAWAL

The BUYER has the right to withdraw from this Agreement concerning the sale of goods within 14 (fourteen) days from the date on which the goods are delivered to the BUYER or to the person/organisation at the address indicated, without giving any reason and without paying any penalty.

To exercise the right of withdrawal, it is sufficient to notify the SELLER within this period via info@feelfineglove.com or in writing. From the date the withdrawal notice reaches the SELLER, the product price and the delivery costs that place the BUYER under obligation are refunded within 14 (fourteen) days in the same manner in which the BUYER made payment.

The BUYER is responsible for any changes and deterioration arising from use of the product beyond ordinary use during the withdrawal period. If the right of withdrawal is exercised, the product must be returned complete and undamaged, together with the invoice/order information and any standard accessories.

The return shipping cost is covered by the SELLER when the SELLER's contracted carrier is used; otherwise it may belong to the BUYER. For international shipments, the return conditions are subject to the principles set out in the Shipping and Returns Policy.

ARTICLE 6 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

Pursuant to Article 15 of the Distance Contracts Regulation, the return of products whose protective elements such as packaging, tape, seal or wrapping have been opened after delivery, and which may be objectionable from a health and hygiene standpoint, is not accepted.

Since the silk exfoliating gloves (kese) we sell are hygienic products that come into direct contact with the skin, the right of withdrawal cannot be exercised for products whose protective packaging/pouch has been opened or which have been used. Products whose packaging has not been opened, which have not been used and which are in resaleable condition may be returned within the 14-day period.

In addition, the right of withdrawal cannot be exercised for products prepared specially for the person in line with the BUYER's requests, nor for products which by their nature cannot be returned.

ARTICLE 7 – DELIVERY AND SHIPPING

Products are delivered to the address notified by the BUYER during the order, through contracted carriers. Delivery times and shipping charges are stated in the order summary and on the Shipping Policy page, according to the shipping region.

If there is visible damage to the package during carrier delivery, the BUYER should not accept the product, should have the carrier official draw up a report, and should notify the SELLER of the situation.

ARTICLE 8 – DEFAULT AND ITS LEGAL CONSEQUENCES

If the BUYER defaults in transactions made by credit card, the BUYER will be liable to the bank under the credit card agreement concluded with the card-issuing bank. In that case, the relevant bank may resort to legal remedies; it may claim from the BUYER any costs and attorney's fees that arise.

ARTICLE 9 – RESOLUTION OF DISPUTES AND COMPETENT AUTHORITY

In disputes that may arise from this Agreement, within the monetary limits announced each year by the Ministry of Trade, the Consumer Arbitration Committees (Tüketici Hakem Heyetleri) and the Consumer Courts at the place where the BUYER purchased the goods or services or at the BUYER's place of residence are competent.

The BUYER may submit complaints and objections to the relevant units of the Ministry of Trade or to the authorities indicated above.

ARTICLE 10 – ENTRY INTO FORCE

When the BUYER makes payment for the order placed through the site and confirms the order electronically, the BUYER is deemed to have read and accepted all the terms of this Agreement. The Agreement is established and enters into force upon the BUYER's confirmation of the order.